Responsible Gaming
Introduction
At Acqumark, we are committed to promoting responsible gambling. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if they believe their gambling has become problematic.
If you are struggling with gambling, please remember that support is available and help is just a phone call away.
Age Verification
All gambling services in the UK are restricted to individuals aged 18 years or older. It is a legal requirement that operators verify the age of their customers before allowing access to betting services.
If you are under 18, please do not attempt to register or place bets. Underage gambling is illegal in the UK and can cause serious harm to young people.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs, it may be time to seek help:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding your gambling activities or lying about how much you gamble
- Gambling with money intended for essential expenses (rent, bills, food)
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Spending increasing amounts of time or money on gambling
- Neglecting family, friends, work, or education due to gambling
- Borrowing money to fund gambling activities
- Experiencing relationship difficulties related to gambling
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or relieve negative emotions
If you are experiencing any of these warning signs, please reach out for support immediately.
Self-Help Tools
Most reputable betting operators provide tools to help you maintain control of your gambling. These include:
- Deposit Limits
- Set a maximum amount you are willing to deposit within a specific period (daily, weekly, or monthly).
- Loss Limits
- Set a maximum amount you are willing to lose before you must stop gambling.
- Time Limits
- Set a maximum amount of time you will spend gambling in a single session.
- Reality Checks
- Receive periodic reminders of how long you have been gambling and how much you have spent.
- Self-Exclusion
- Temporarily or permanently exclude yourself from gambling services. This is a powerful tool if you feel you are losing control.
These tools are free to use and are available on all licensed betting platforms. We strongly encourage you to use them as part of your responsible gambling strategy.
Support Organizations
If you need help, support is available from specialist organisations. Here are the key resources for different regions:
United Kingdom
- GamCare – Free confidential support and advice
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – National Self-Exclusion Scheme
www.gamstop.co.uk
Self-exclude from all online gambling operators licensed in Great Britain. - Gamblers Anonymous – Peer support meetings
www.gamblersanonymous.org.uk - National Debtline – Free debt advice
www.nationaldebtline.org
Telephone: 0808 808 4000
International Resources
- Australia – Gambling Help Online
www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Need Help?
If you or someone you know is struggling with gambling, please reach out for support. There is no shame in asking for help—problem gambling is a recognised condition that can be treated.
Remember: Help is available, support is free, and recovery is possible. Contact one of the organisations listed above today.
Your wellbeing is important to us. Gamble responsibly and enjoy betting as entertainment only.